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Fair Usage Policy

Effective date: 1 November 2026

Plans marked "unlimited" for images, videos and keywords are meant for the normal use of one catalogue by one business. "Unlimited" means we do not charge per item within the fair-use levels below. It does not mean unlimited use of the servers, storage or bandwidth.

1. Fair-use levels

These apply per catalogue, and are the same for every Client on a plan unless the plan page says otherwise.

Resource Fair-use level per catalogue Notes
Images 10,000 images, each up to 10 MB Uploads are converted to optimised copies. Reach must not be used to host images for other websites.
Videos 200 videos, each up to 50 MB For long videos or heavy viewing, embed from YouTube or Vimeo instead.
Keywords 5,000 keywords Keywords must relate to your own catalogue. No keyword stuffing or repeated copies.
Total storage 50 GB Originals and optimised copies together.
Total files 100,000 files Each image creates optimised copies, and every copy counts.
Delivery traffic 1 TB a month Pages, images and video viewed by your visitors.

2. Not fair use

  • using your account as file storage, a backup service, a download or file-sharing site, or hosting for someone else;
  • bulk or automated uploads, scraping, or mass-generated pages;
  • repeated, duplicated or junk content added to inflate counts;
  • use that slows the service for other Clients or threatens its stability or security;
  • sharing or reselling your account outside our Partner Terms.

3. What we may do

We monitor usage. If you go beyond the fair-use levels, we will first tell you by email and ask you to reduce usage, move heavy files elsewhere, or move to a higher plan. If usage continues or harms other Clients, we may slow delivery, limit new uploads, or suspend the account. We will not charge you for excess usage unless we have agreed a rate with you in writing beforehand. We may act at once where usage threatens the stability or security of the Service.

4. Changes

We may revise these levels, and will give at least 30 days' notice of any reduction. The current levels are shown on the pricing page next to the word "unlimited".

Questions: support@reach.bz

Inway Communications (Reach by Inway®)
No. 301, 3rd Street Extension, 100 Feet Road, Gandhipuram, Coimbatore 641012, Tamil Nadu, India
GSTIN 33AUIPM6453D2ZP · reach.bz